Free shipping on all shoe orders!

FAQ

Do you buy shoes?

Yes! We are buying 7 days a week. We are looking for new and used Jordans, Yeezys, Off-Whites, Dunks, and more. We also buy vintage clothing, memorabilia, and numerous streetwear brands in store.


Can I ship you shoes to sell?

Yes. We accept ship in buys at a minimum of five pairs. Please email colakicksllc@gmail.com the detailed list of shoes for a quote, and shipping instructions.


Where are you located?

Columbia Store Address: 902 Harden St, Columbia, SC 29205

Charleston Store Address: 4950 Centre Pointe Dr. unit 110, North Charleston, SC 29418 

Augusta Store Address: 3110 Washington Rd. Augusta, GA 30907


Do you ship?

Yes! We ship online orders out every day to all 50 states. Please contact us @colakicksllc@gmail.com if you are interested in placing an international order.


How long will it take for my order to arrive?

We ship all orders next business day via priority mail. Most customers will receive their order 1-3 days after placing their order.


I chose in-store pickup for my order. When is it ready for pickup?

When choosing in-store pickup, please keep in mind that we have multiple locations with different inventory. Once you have confirmed your store location you can pick up at any time during business hours.


What is your return policy?

Since we deal with high end sneakers, all sales are final. Although we understand that sometimes shoes are bought as gifts and there might be a sizing issue, etc. Although all cases are unique, we normally give equal store credit value with a receipt in store.


Are all of the items you sell authentic?

Yes 100%. We do thorough legit checks on every item in store, and also require a proof of purchase from all customers selling items to us to ensure every item's authenticity. Please shop with 100% confidence.



Am I receiving the shoe that is in the pictures?

Yes! Every shoe that you see pictured on our website is the exact shoe that you will be receiving. We go the extra mile, and do not just post stock photos. We want to be fully transparent with our customers.


Do you accept trades or size swaps?

Yes we accept trades on every item in store. We also accept size swaps on new shoes in store at a fee normally between $20-$30.



Why was my order cancelled?

Very rarely we experience a situation where an order has to be cancelled. You will receive a detailed explanation if this were to happen. We apologize if this does happen.



I have a question that I don't see the answer to here. What is the best way to reach out?

You can contact any particular store via the "Contact Us" page here on our website. A direct phone call or email is preferred. Thank you!